NYC Towing Service

Most calls inside the five boroughs see arrival in 20–40 minutes. We stage trucks in Manhattan, Brooklyn, Queens, the Bronx, and Staten Island, so there's always someone close. Peak rush hour, snowstorms, and major events can push that out — dispatch will quote a live ETA when you call.

Flat-rate, quoted on the phone before we dispatch. Light-duty tows start at $125 base plus per-mile past the first five. Flatbed starts at $175. Roadside services (jump, tire, lockout, gas) are $85 flat per call. No NYC surcharge, no hidden storage fees, no after-hours markup.

Yes, and only on flatbed. AWD and 4WD drivetrains get destroyed if dragged on wheels — transfer cases are expensive. Most EVs (Tesla, Mustang Mach-E, Rivian, Lucid, etc.) also require flatbed. If you ask for a flatbed, we send a flatbed. If you're not sure what your car needs, tell dispatch the make and model and we'll tell you.

That's roadside — $85 flat. We come to you with a real battery tester, a full-size impact gun, and the tools to do it right. If the battery is dead beyond saving, we can install a replacement on the spot for most common group sizes.

Yes. We run an impound recovery service — we navigate the paperwork at the pound, pay out any release fees (itemized on your invoice), and physically retrieve the vehicle. Works for NYPD pounds in Brooklyn, Queens, and Manhattan, as well as private impounds.

For accident and collision tows, yes — we bill your carrier directly in most cases. For routine tows, you pay at drop-off and we email a receipt for reimbursement. We work with every major carrier (Geico, Progressive, State Farm, Allstate, Liberty Mutual, USAA, Farmers, and the specialty NYC carriers).

Yes. NYC DCWP tow license, commercial auto, garage liability, and on-hook insurance. COI available within 24 hours for fleet and property-manager accounts.

Yes. Dispatch and trucks run 24 hours a day, 365 days a year. Overnight rates are the same as daytime. Holiday rates are the same as weekdays. Snowstorm operations scale with conditions but we stay up as long as the roads are safe to operate on.

No different rates per borough at all. The rate the customer hears on the phone is the rate that lands on the final receipt, whether the truck is rolling out from the Empire State Building dispatch hub in Midtown or the Corporate Park dispatch hub on Staten Island. Flat-rate means flat-rate, period. Eighty five for roadside, one hundred twenty five for light-duty, one hundred seventy five for flatbed. What can change is mileage past the first five included miles, which runs four dollars per mile light-duty and five dollars per mile flatbed. Dispatch quotes the total before the truck leaves the yard so there are no surprises later.

No weekend surcharge, no overnight surcharge, no holiday surcharge on any of our calls. A Tuesday two in the afternoon call in Midtown Manhattan and a Sunday three in the morning call on the Belt Parkway run identical flat rates. The only thing that moves the final price is the actual work itself. A flatbed costs more than a light-duty hook-up. Long mileage costs more than a short drop. A heavy-duty call costs more than either of the other two because the truck is bigger and the insurance premium on that unit is genuinely higher. Holidays and overnight operations are simply included in our normal dispatch schedule.

We are very often the local operator national roadside dispatch is supposed to call on a given run. Many customers actually find us directly after their national service quoted them ninety minutes and we can arrive in twenty instead. For accident and collision tows we bill the major carriers — Geico, Progressive, State Farm, Allstate, Liberty Mutual, USAA, Farmers — directly in the overwhelming majority of cases. For AAA and other similar roadside benefit programs, check the specific plan reimbursement terms. Most programs cover out-of-network tows with a properly submitted receipt.

Cash works, every major credit card works, debit works, Apple Pay works, Google Pay works, and on commercial accounts we run net-thirty billing with consolidated monthly statements. The driver arrives with a card reader wired directly into our dispatch system, so the final receipt is emailed before the truck even pulls away from the curb. We do not accept personal checks from first-time customers as a policy. For fleet and dealer accounts, payment terms get set up once at initial account activation and then every subsequent call is billed directly to that account with no physical card swipe at all.

NYPD-initiated tows all go to one of three main pounds. The Brooklyn Navy Yard pound handles Brooklyn and Queens. The College Point pound handles eastern Queens. The Pier 76 pound on the West Side handles Manhattan and the Bronx. NYC 311 can confirm the specific pound location if you give them your license plate number. Release fees start around one hundred eighty five dollars plus daily storage accumulation, any outstanding parking ticket payments owed, and whatever violation actually brought the tow in the first place. Our impound recovery service handles the paperwork and the physical retrieval for a flat fee plus the pound itemized costs.

Yes, and we itemize them clearly on the final receipt every single time. A tow from Staten Island to a shop in Bergen County picks up the Goethals or the Bayonne toll. A tow from Manhattan out to LaGuardia Airport picks up the RFK or the Queens-Midtown Tunnel toll. On long-distance runs to Boston, Philadelphia, or DC we use E-ZPass and simply pass the exact toll cost through to the customer with absolutely no markup applied on top. For most same-borough tows and a majority of cross-borough runs inside city limits, no tolls apply at all and the original flat rate covers everything.

Yes, and only on flatbed. Every major EV — Tesla Model S, Model 3, Model X, Model Y, Cybertruck, Rivian R1T and R1S, Lucid Air, Ford Lightning, Mustang Mach-E, Hyundai Ioniq 5, Kia EV6 — requires all four wheels off the ground during transport. Towing on dollies or with a wheel-lift truck forces the drive motor to generate current, which then cooks the inverter and controller unit permanently. Our EV transport protocol runs flatbed with soft tie-downs anchored at subframe points, wheel skates deployed if the vehicle is unresponsive to commands, and zero contact with the battery tray underneath. Tesla roadside insurance claims get handled directly between us and Tesla.

Yes. Motorcycle transport runs on flatbed with a front-wheel chock and strapping through the frame, the foot pegs, or soft loops for faired bikes. Never through the handlebars or the clip-ons where the straps would damage cables and the instrument cluster. We have drivers specifically trained on sport bikes, cruisers, tourers, adventure bikes, and scooters ranging from one hundred twenty five cubic centimeters up through full dressers. Transport runs to shops, dealers, customer homes, or long-distance runs to another state are all standard work. Peak season April through October but motorcycle dispatch operates year-round.

Exotic transport runs on our low-angle hydraulic flatbeds equipped with wooden ramp extensions so a three-inch ground clearance on a low car does not scrape the front splitter on the ramp lip during loading. Tie-downs anchor to factory tow hooks or subframe points only. Drivers cleared specifically for exotic work carry elevated cargo insurance on the unit. Pickup and delivery are handled with full discretion — we are used to moving vehicles out of valet garages in Tribeca, Hamptons estate driveways, and concours d'elegance events held up in Greenwich. Book ahead whenever possible for dedicated crew assignment.

For the driver who got blocked in physically or is the victim of another car's bad parking decision, we can help get you out once the blocker moves their vehicle. For property managers, landlords, HOA boards, and commercial lot owners, we run a full NYC-compliant private-property tow operation — proper posted signage, photo documentation of every violation, a clearly posted tow-fee schedule, and legal impound handling afterward. We never tow vehicles from public streets without explicit NYPD authorization. Private lots, fire lanes on private property, and tenant-only parking spots are all fair game with the proper setup in place.

Yes. Trailer breakdowns happen in very predictable ways — bearings seize on the Belt Parkway, tires blow on the LIE, couplers fail at a marina launch ramp, brakes lock up suddenly. We recover boat trailers, jet ski trailers, landscaping and utility trailers, enclosed cargo trailers, and car-hauler trailers. If the boat is physically on the trailer at time of recovery, we dispatch heavy-duty. For light trailer work we can swap a wheel on scene, tow the trailer with its tongue coupled to our truck, or flatbed the entire rig. Seasonal volume peaks late spring through early fall for marine equipment.

Yes on all three. NYC DCWP tow license on active record, commercial auto insurance coverage, garage liability coverage, and on-hook cargo insurance covering every truck and every load we move. For commercial clients we provide a COI within twenty four hours of any request, naming the client company as additional insured on the policy. Heavy-duty operations comply with DOT documentation requirements, driver hours-of-service rules, and — where applicable to a given job — NYC DOT private-property tow rules. We do not move hazmat under any circumstances. For that the shipper needs a separately licensed hazmat recovery operator.

If a tie-down happens to mark a bumper, a ramp lip catches a splitter on a low car, or an alley mirror takes a scuff on a tight Brooklyn block, we cover the damage. Our drivers document the vehicle condition with timestamped photos before loading and again at the drop point, so both sides have a complete record. On-hook cargo insurance handles damage claims from the truck side, and we move quickly to settle with the customer rather than stretch a claim out for months through an adjuster. That level of accountability is part of why roughly forty percent of our work is repeat customers and direct referrals.

The flat-rate pricing itself is the minimum. Eighty five dollars for roadside service — jump, tire, lockout, gas delivery. One hundred twenty five dollars for light-duty towing as a base hook-up fee. One hundred seventy five dollars for flatbed towing as a base hook-up fee. There is no separate trip fee, no fuel surcharge, and no service charge tacked onto the final receipt. If we arrive and discover the vehicle cannot safely be handled as originally quoted — say, a car described on the phone as a sedan turns out to be AWD and genuinely requires flatbed instead of light-duty — we quote the new rate before doing anything and the customer decides whether to proceed or cancel.

Yes. Many customers schedule flatbeds for dealership drops, auction pickups, classic car moves into storage, or full relocations out of state. Book via the booking page with your preferred pickup time window, the origin address, the destination, and the vehicle details up front. Our dispatcher confirms the assigned driver and the flat rate the evening before the scheduled pickup. Scheduled work gets the same flat-rate pricing and the same twenty to forty minute on-time discipline as emergency dispatch — the customer just gets it at a time of choosing instead of an unplanned emergency.

Yes. Body shops, franchise dealerships, independent used car dealers, auction houses, and auto brokers all run recurring accounts with us. Benefits include priority dispatch ahead of retail calls, consistent drivers who learn which bay door is the drop zone and which service writer signs for the vehicle, volume pricing on total runs over twenty moves per month, full condition-report photos with every move, and consolidated net-thirty invoicing monthly. Dedicated account manager assigned for high-volume partners. Contact our commercial line directly to set up a new account with preferred terms.

There is no earliest hour and no latest hour. Dispatch operates twenty four hours a day, three hundred sixty five days a year including Christmas Eve, New Year's Eve, the Fourth of July, every single blizzard, and the occasional heat wave that makes car batteries quit by two in the afternoon. Overnight rates match daytime rates exactly. Holiday rates match weekday rates exactly. We scale operations up for major snowstorms when the roads are safe enough to run heavy trucks on, and we scale down during major weather events like hurricanes where NYC orders vehicles off the roads entirely — but dispatch itself stays open throughout.

Hazmat vehicles are a hard no. Vehicles involved in active crime scenes before NYPD clears them — also a no, because that is law enforcement work. Vehicles that have caught fire while still hot require specialized responders and proper cooldown before anyone can touch them. We also decline to tow vehicles where the customer simply cannot establish ownership with a registered owner, a titled buyer, or written authorization from one of those two parties. Other than those specific narrow cases, any passenger vehicle, motorcycle, light commercial truck, trailer, or recreational vehicle across the five boroughs is fair game for dispatch.