Impound Recovery / Release in Arthur Avenue — 24/7
Impound Recovery / Release in Arthur Avenue
Car got towed by NYPD or a private tow? We can recover it from the pound and deliver it to your home or shop. Paperwork navigation included. 24/7 dispatch in Arthur Avenue, typical 20–40 minute arrival, flat-rate pricing.
Arthur Avenue Impound Recovery / Release — 24/7 Dispatch
Need impound recovery / release in Arthur Avenue? The NYC Towing Service runs this exact job 24 hours a day, with trucks staged in Bronx and typical arrival times of 20–40 minutes. Pricing is flat-rate and quoted before we dispatch. There is no NYC surcharge layered in afterward, no "storage fee" that appears when you arrive at the drop, and no after-hours markup on overnight or weekend calls. If your situation in Arthur Avenue calls for impound recovery / release, dispatch the right truck once — from a licensed local operator who actually lives in Bronx and knows the streets.
Recovering a car from an NYC impound pound is a half-day event most people cannot afford to lose. We navigate the paperwork (registration, valid ID, insurance, outstanding ticket payments) and physically retrieve the vehicle. Flat-rate service fee plus the pound's own release fees, which we itemize so there are no surprises. Works for NYPD pounds (Brooklyn Navy Yard, Queens College Point, Manhattan Pier 76) and private impounds. That description is the baseline — every impound recovery / release call adds context that changes exactly how we execute. A impound recovery / release call in a narrow Arthur Avenue side street requires different positioning than the same call on an open parkway shoulder. A call on a luxury or low-clearance vehicle requires different equipment than a call on a standard sedan. Dispatch sorts that on the phone so the right crew and rig show up the first time.
Arthur Avenue geography matters a lot on a impound recovery / release call. A block that is one-way the wrong direction can turn a 10-minute tow into a 40-minute tow. A garage with 7-foot clearance can make the difference between a wheel-lift job and a flatbed job. A bike lane or dedicated bus lane on the block means different positioning for the truck. Our Bronx team has run enough calls across Arthur Avenue that the local micro-decisions are automatic — not something we figure out on scene.
For impound recovery / release specifically in Arthur Avenue, we carry the right tools on every truck. Proper battery testers (a load tester that actually stresses the battery, not just a voltmeter), full-size impact guns and NY-sized lug sockets for tire changes, air wedges and long-reach tools for lockouts, fuel cans rated for on-road delivery, and tie-down kits sized to every vehicle class we might encounter. Whatever the call, the gear is already in the truck — we are not leaving to pick something up.
What to Expect on a Arthur Avenue Impound Recovery / Release Call
Step 1 is a single phone call to (212) 470-4068. A live NYC dispatcher answers — not a call center in another state, not a chatbot, not a voicemail. Tell them you are in Arthur Avenue, the service you need (impound recovery / release), the vehicle, and the nearest cross-streets. If you cannot see a street sign, the dispatcher can locate you off your phone GPS. 90-second call on average. You hang up with a truck number, a driver name, and an ETA.
Step 2 — You get a flat-rate quote and a live ETA before the call ends. The dispatcher is NYC-based, so the ETA is honest. If traffic is bad in Arthur Avenue right now, if there is a truck queued ahead of yours, if weather is pushing times out — you hear that on the call. We send you a truck number and driver name so you know who is showing up. For tows, you also get the destination confirmed (your shop, your dealer, your house) so there is no mid-run surprise.
Step 3 — Driver arrives at your Arthur Avenue location, confirms the vehicle condition with you in person, takes timestamped photos (for your records and for ours), and walks through the procedure before touching anything. For tows in Arthur Avenue, you see the tie-downs or hookup points before the vehicle moves. For roadside, you see the exact tool or part before it touches the vehicle. Nothing happens out of sight, and nothing happens without you understanding what is about to happen.
Final step: payment and receipt. The rate is the flat rate dispatch quoted at the start of the call. Payment on the scene can be any major credit card, Apple Pay, Google Pay, or cash. Insurance-covered jobs in Arthur Avenue (accident tow, roadside under an insurance-provided plan) typically bill direct to the carrier — the driver gets the claim info from you and we handle the paperwork. Email receipt goes to you within minutes of the truck closing out the call.
Arthur Avenue calls sometimes evolve mid-job. We plan for it: if the original impound recovery / release scope changes because of what we find on scene, we pause and re-quote. Your original rate stands unless the scope materially shifts. Common examples: a tire "plug" turns out to be an unrepairable sidewall and we need to mount a spare or tow; a "jump-start" call reveals a completely dead battery that needs a replacement; a tow destination is locked or closed and we need to reroute. In every case: stop, explain, re-quote, proceed.
Arthur Avenue Conditions That Drive Impound Recovery / Release Calls
Why does impound recovery / release happen as often as it does in Arthur Avenue? The short answer is density and stress. Bronx runs hundreds of thousands of vehicles per square mile depending on where you count, and every one of them is subject to the same hazards: cold overnight temps, hot summer heat, pothole-strewn streets, bridge and tunnel shoulders with minimal safety margin, constant construction, and an enforcement environment that punishes any vehicle that sits still too long in the wrong place.
Pattern number one on our impound recovery / release calls: street-sweeping violation tow — alt-side enforcement sometimes escalates to tow in zones where the street sweeper can't get through. Common across all of NYC but especially visible in Arthur Avenue because of [density/parking/traffic specifics]. When this pattern shows up, the diagnostic is usually fast (minutes, not hours), the fix depends on whether the root cause is fixable on-site or requires a shop, and our dispatcher can usually tell which based on the phone description. That is why the phone call matters — it is half the diagnosis.
Secondary cause, visible in roughly a third of our Arthur Avenue impound recovery / release calls: blocking-the-hydrant or blocking-the-bus-stop tow — immediate-removal violations generate NYPD tow without waiting period. The pattern differs from the primary cause in diagnosis and in fix, but dispatchers handle both on the same intake call. The third pattern worth naming — out-of-town visitor whose car got towed while they were sightseeing and now they're on a plane home before they can retrieve it — shows up less often but matters when it does because it tends to require different equipment on scene.
Bronx-specific conditions worth flagging for impound recovery / release: NYPD pounds have specific rules about ID — out-of-state licenses are accepted, but the name on the ID must match the registration exactly, and P.O. Boxes don't work as addresses. Storage fees at NYPD pounds add up fast — $20+ per day starting day 2, which is another reason fast retrieval matters. Some NYC private impounds have restricted hours — we coordinate the release and pickup with the impound before we go. Every one of these is the kind of thing a suburban operator shows up in Arthur Avenue without knowing, and then burns an hour on curb navigation or parking-enforcement avoidance that a local driver would handle automatically.
Time of day changes the impound recovery / release pattern in Arthur Avenue. Morning commute (6–10 AM): high volume of dead-battery and no-start calls, especially in cold months. Midday (10 AM–4 PM): steady tow volume, roadside volume, and commercial work. Evening rush (4–7 PM): tow volume up, roadside slightly down, highway-corridor calls (BQE, LIE, Belt) peak. Overnight (10 PM–6 AM): lower total volume but more emergency and safety-critical calls. We staff accordingly.
Impound Recovery / Release Across Every Vehicle Type in Arthur Avenue
The typical Arthur Avenue impound recovery / release call involves a standard car — one of the sedans, coupes, or compact SUVs that dominate the city's passenger fleet. For these, wheel-lift is the default and it works. We only bump up to flatbed when the vehicle actually needs it, because flatbeds are bigger, slower to position on narrow Arthur Avenue streets, and cost more. Matching rig to vehicle is a dispatcher-level decision made on the intake call, based on year/make/model and any details you share.
AWD and 4WD vehicles — common across Arthur Avenue especially in winter months — require flatbed. Dragging drive wheels on an AWD transfer case is a warranty-voiding, drivetrain-destroying decision. Subaru, AWD crossovers from every major brand, 4WD trucks and Jeeps: all flatbed. If you are not sure whether your vehicle is AWD, tell dispatch the year/make/model and we will know. About 40% of our Arthur Avenue flatbed calls come from AWD vehicles where the customer did not realize the drivetrain required it.
EV handling on impound recovery / release in Arthur Avenue: flatbed with manufacturer-spec load procedure. Tesla, Rivian, Lucid, all European luxury EVs, and all the mainstream EVs from GM, Ford, Hyundai, Kia, Nissan get handled per their spec sheets. We do not experiment. We do not "just try it." A drive-wheels-on-ground tow of an EV produces motor damage that can total the vehicle — an outcome we have never caused and do not intend to start causing.
Heavy-duty and specialty vehicles need different gear. Box trucks, sprinter vans, contractor rigs, oversized SUVs, and anything over ~10,000 lbs gets heavy-duty service with the correct wrecker and trained driver. Motorcycles go on flatbed with soft straps and wheel chocks — they are not "just small cars" and the tie-down procedure is totally different. Our Arthur Avenue dispatch distinguishes these on intake so the right equipment rolls.
Equipment & Tools for Impound Recovery / Release in Arthur Avenue
Every impound recovery / release truck we dispatch into Arthur Avenue is pre-stocked. The primary tool for the job is onboard, tested, and in working condition — no dead batteries in the jump-starter, no dry tanks on the fuel-delivery truck. The first item: All required paperwork — tow operator license, commercial insurance certificate, authorization letter, and the customer's documentation. That covers the main case. Our drivers test this gear at the start of every shift, not at the moment a customer is waiting on a curb.
The backup kit: Payment methods accepted by the pound — NYPD pounds require specific payment forms (certified check, money order, or credit card), and we carry the right ones covers the adjacent situation (the one that looks like the primary situation on the phone but turns out to be different on scene), and A licensed tow truck sized for the vehicle — wheel-lift for most cars, flatbed for AWD, EV, or damaged vehicles that can't roll handles edge cases. Our Arthur Avenue team sees all of these. Carrying the full kit means we rarely have to admit defeat and dispatch a second truck — a good outcome for the customer's wait time and for our operating efficiency.
Beyond the primary three items, we carry: Spare keys or a locksmith if the vehicle's keys are not available and you want us to drive it off, Flatbed capability for vehicles that can't be safely driven off the pound — damaged from the tow, dead battery after sitting in the pound, or any other drivability issue, and the universal NYC extras — wheel chocks for hills, reflective gear for scene protection, work lights for night shoulders, tire inflator and air compressor for on-spot inflation needs, absorbent pads for fluid leaks, wrecker straps rated for the vehicle class we are working, and a first-aid kit that gets inventoried every month.
The documentation protocol: photos of all four corners before the driver touches anything, any pre-existing damage captured with a close-up, the hookup or procedure in progress, the completed job, and the drop-off at the destination. Digital receipt and signature captured on the driver's tablet. Everything pushed to your service record within minutes of completion. For Arthur Avenue accident work, the full set goes to your insurance carrier automatically.
Impound Recovery / Release Pitfalls to Avoid in Arthur Avenue
The most common mistake we see on impound recovery / release calls in Arthur Avenue is not checking vehicle condition before leaving the pound — document any damage before you drive off, because disputes after the fact are hard. Drivers convince themselves the problem will sort itself out, they try to nurse the vehicle to a "safer" spot and make it worse, or they spend 40 minutes attempting a DIY fix before picking up the phone. Arthur Avenue does not reward that patience — parking enforcement, NYPD towing of vehicles in travel lanes, theft from stationary vehicles, and the risk of a secondary collision all scale with time. Calling us at minute 2 instead of minute 42 changes the whole shape of the call.
Pattern two to avoid: retrieving a vehicle without updated insurance — driving off with expired insurance creates a new violation on top of the one that got you towed. In Arthur Avenue this tends to come as a truck pulling over uninvited offering a "quick fix" or a flat-rate cash deal. Sometimes it is honest, often it is not. The tell: a real dispatched operator has your ticket number, driver name, truck number, and destination already loaded — unsolicited arrivals have none of that. Keep your doors locked, stay in the car, and call dispatch back to confirm before engaging with anyone.
Third mistake on impound recovery / release calls: assuming the tow was illegal and refusing to pay release fees — even if you dispute the tow (and disputes are possible), you must pay release fees to retrieve the vehicle, then pursue the dispute separately. You should never be asked to sign a blank or open-rate authorization. Every legitimate tow in Arthur Avenue has the rate confirmed before work starts. If anything you are asked to sign looks vague on the price, stop and call dispatch to verify.
Rounding out the don't-do list: leaving a vehicle in the pound for days while storage fees accumulate — nypd charges daily storage starting day 2 or 3 depending on the pound and showing up without all required paperwork — missing the insurance card or unpaid tickets means a wasted trip and another day lost. Documentation is how you establish the vehicle's pre-tow condition for insurance and for your own records. Not abandoning the vehicle is how you avoid theft, vandalism, or a ticket from NYPD.
Everything Included on a Arthur Avenue Impound Recovery / Release Call
We'll Get Your Car Back from the Pound. Car got towed by NYPD or a private tow? We can recover it from the pound and deliver it to your home or shop. Paperwork navigation included. As part of the specialty tows category, impound recovery / release shares equipment and dispatch logic with the other services in that grouping. That is why our Arthur Avenue trucks are configured the way they are — one primary rig can cover multiple adjacent jobs without a separate vehicle rolling.
Scope of a Arthur Avenue impound recovery / release call: everything needed to complete the job at the quoted rate. Equipment, crew, documentation, dispatch support, re-routing if the scope shifts, and customer communication throughout. If a situation comes up that would bump the rate, we quote the new rate first and ask before we execute.
Billing options for Arthur Avenue work: carrier direct for covered accidents and roadside, on-scene payment for retail (all major cards, mobile pay, cash), net-30 invoicing for commercial accounts. Certificates of insurance on request for fleet setup. Our billing desk can reissue receipts, supply itemized breakdowns for expense claims, and answer insurance-adjuster questions within one business day.
After the job: if it is a tow from Arthur Avenue, the vehicle goes exactly where you directed. Your home, a shop, a dealer, a body shop, an airport, an impound lot — whatever the destination, that is where it ends up. We do not redirect without your explicit okay. If there is a delay at the drop (the shop is backed up, nobody is home, the gate is locked), we call you and wait for direction before unloading anywhere else. No abandoned vehicles, no unauthorized re-routing.
What Impound Recovery / Release Costs in Arthur Avenue
Arthur Avenue pricing for impound recovery / release: flat rates, no tiers, no time-of-day pricing. Retail rates at the time of writing: roadside $85, light-duty tow $125 base + $4/mi after 5 miles, flatbed $175 base + $5/mi after 5 miles, heavy-duty per-job. Commercial accounts negotiate volume rates that sit slightly under retail. Every quote is confirmed on the intake call before the truck moves.
The specific number for your impound recovery / release call in Arthur Avenue depends on the job type, distance, and whether any scope variations apply. Dispatch quotes it on the phone before the truck dispatches — you know the rate before you commit to the call. If the job changes on scene (a jump-start turns into a tow because the alternator is gone, or a tow destination has to be redirected mid-run), we stop and quote the revised number before executing.
Ways to pay for impound recovery / release in Arthur Avenue: card on scene, mobile wallet (Apple Pay, Google Pay), cash, insurance direct-bill for covered jobs, or net-30 for fleet/commercial. Whatever your payment method, the driver captures it on the tablet at job complete and the receipt emails to you within a few minutes.
Things that DO NOT change pricing in Arthur Avenue: time of day (overnight = same rate as noon), day of week (Sunday = same rate as Tuesday), holidays (Christmas = same rate as a regular Tuesday), borough (Bronx = same rate as Manhattan), and weather (a snowstorm does not bump the rate unless the vehicle needs winch-out, which has its own separate flat rate). Flat-rate means flat-rate.
Insurance, Commercial, and Fleet Impound Recovery / Release in Arthur Avenue
For insurance-covered impound recovery / release work in Arthur Avenue — accident tows, collision recovery, and roadside covered under your auto policy or a roadside-club membership — we bill direct to the carrier in most cases. You provide the policy number, claim number, and adjuster contact at intake. We handle the paperwork, submit through the carrier's standard process, and you pay $0 at the scene for the portion that is covered. Any remaining deductible or uncovered delta is charged to your card or billed separately, whichever you prefer.
Fleet accounts in Arthur Avenue work like this: you call us once to set up the account, we issue an account number, and from then on your dispatch calls go directly to commercial routing — no waiting behind retail calls for a standard tow. Consistent driver rotation means the same people show up to your properties and learn the access points, the gate codes, and the vehicle inventory. Net-30 billing with consolidated statements simplifies your AP process.
COI and licensing in Arthur Avenue: we hold NYC DCWP tow licenses, commercial auto insurance, garage liability, and on-hook coverage on every vehicle in transit. Certificates are available in 24 hours with any required additional-insured endorsement. Fleet and property-management clients typically need these before onboarding — we have produced thousands of them and the process is quick.
When to Call for Impound Recovery / Release in Arthur Avenue
Arthur Avenue impound recovery / release dispatch: 24 hours, 365 days, no phone-tree, no "after-hours line." Same rate every hour of every day. If the weather is extreme enough that trucks cannot safely operate, dispatch will tell you — we have pulled off the road twice in the last five years, both during severe ice events, and we notified customers on the phone at intake. Otherwise the line is always open.
Same-day is the default for impound recovery / release in Arthur Avenue. You are broken down or need service now, we dispatch now. Typical arrival 20–40 minutes. Peak rush hour (5–7 PM weekdays) can push that to 40–60, and severe weather (snow, ice, heavy rain affecting traffic) can push it further. Dispatch gives you an honest ETA on the call — if it is going to be 75 minutes because we are stacked up, you hear that before the truck leaves the yard.
Scheduling impound recovery / release in Arthur Avenue ahead: 30-minute arrival windows, same flat rate, planner-friendly. Commercial and fleet clients often set up standing schedules (every Monday at 6 AM, every first-Thursday-of-the-month) and save another step of intake calls. Retail customers use scheduled dispatch for non-urgent moves (vehicle has to be at the dealer Thursday for warranty work, etc.).
Recurring-need setup for Arthur Avenue impound recovery / release: a fleet account consolidates billing, priority-routes your calls, and assigns consistent drivers. Typical setup fits on a single phone call with our commercial desk. Billing: net-30, monthly statements, W-9 and COI on file. No setup fee, no minimum volume, no term commitment — we earn the volume or we do not.
Arthur Avenue and Nearby Areas — Impound Recovery / Release Coverage
Arthur Avenue is part of our high-activity Bronx zone for impound recovery / release. We treat it as a core coverage area, which in practice means staged trucks, rotation coverage during peak windows, and Arthur Avenue-specific notes in our dispatcher playbook (common addresses, parking tips, garage clearances). Every one of those small details compresses response time.
Our Bronx hub also covers all the neighborhoods surrounding Arthur Avenue. Which means if your vehicle drifted a block or two beyond Arthur Avenue proper while you were figuring out where to pull over, we still arrive fast. The hub model is deliberate: one dispatch center, trucks distributed across the hub's coverage area, and live routing that picks whichever truck is actually closest — not whichever truck happens to be "assigned" to your exact neighborhood.
Specific Bronx considerations that affect impound recovery / release response in Arthur Avenue: traffic patterns around known choke points, weather patterns that hit some parts of Bronx harder than others, and the location of our nearest staged trucks relative to your specific address. Our Bronx dispatch has routing intelligence that accounts for all of this in real time, which is why the ETAs we quote are usually accurate to within a few minutes.
The Arthur Avenue impound recovery / release call often ends outside Arthur Avenue — at a dealer in another borough, a shop across town, a residence in the suburbs. Our five-borough operation handles that seamlessly: the truck that starts in Bronx can drop in Queens, Manhattan, Brooklyn, the Bronx, or Staten Island without handing off or re-dispatching. Same flat rate covers the mileage up to the threshold; per-mile above.
Arthur Avenue Impound Recovery / Release Follow-Up, Records, and Next Steps
After a impound recovery / release job completes in Arthur Avenue, the next thing that happens is your email receipt. It arrives within a few minutes of the driver clearing the scene. The receipt itemizes the service, the flat rate, any mileage overages, any ancillaries, and the payment method. For insurance-billed jobs, you get a separate copy of what was submitted to your carrier. Keep these — they matter for expense reimbursement, insurance follow-up, and any future dispute resolution.
Post-service insurance handling in Arthur Avenue: our billing team takes over once the scene is cleared. They submit the invoice, attach photos, coordinate with the adjuster, and answer carrier questions. You only hear from us if the carrier flags something we cannot resolve internally, which is rare. The receipts you get are your copy of what was submitted; the carrier gets the full documentation package.
When your impound recovery / release job in Arthur Avenue dropped the vehicle at a repair shop, we have already handed off the condition documentation to the shop. Your next step is typically to wait for the shop's diagnostic and estimate. If the shop ever raises a question about damage caused in transit, the pre-tow photos we took settle it immediately — that is exactly why we take them.
If you are going to need another impound recovery / release call in Arthur Avenue — common for fleets, body shops, and property managers — consider opening an account. Retail customers can also create a saved profile that pre-fills on future calls. Either way, the next impound recovery / release job gets faster because dispatch already has your preferred payment method, your vehicle info, and your preferred shops or destinations. You skip the intake and go straight to dispatch.
What Makes Our Arthur Avenue Impound Recovery / Release Service Different
What separates us from the noise in Arthur Avenue: we are the operator, not the middleman. National roadside networks and credit-card-provided roadside programs do not own trucks — they subcontract to companies like ours. Calling us direct skips a layer of markup and a layer of routing delay. Our drivers work for us, our trucks are ours, and our dispatcher knows the streets because they live here.
Our Arthur Avenue team sees the same blocks week after week. That repetition turns first-time problems into pattern-match solutions — most of what we encounter on a impound recovery / release call we have already seen, and the response is automatic rather than improvised. That is the real value of a local operator over a national subcontracted network.
Flat-rate, upfront pricing. NYC DCWP tow license. Commercial auto, garage liability, and on-hook insurance on every truck and every load. No storage fees on same-day drops. Receipts emailed before the truck leaves the scene. No "NYC surcharge," no "after-hours" surcharge, no "holiday" surcharge, no "fuel" surcharge. The rate is the rate, and we say it out loud on the intake call so you can write it down before we move.
To reach us for impound recovery / release in Arthur Avenue: (212) 470-4068. The phone is the fastest path. Always answered by a live dispatcher in NYC. For non-urgent impound recovery / release (scheduled moves, commercial account setup, insurance-coordination questions), the website has a form that gets the same dispatcher to call you back. For urgent needs, phone wins every time.
Local Tips
Impound Recovery / Release Tips for Arthur Avenue Drivers
Arthur Avenue has its own patterns for impound recovery / release calls — informed by Bronx traffic, local streets, and the mix of vehicles on the road. Browse all Bronx neighborhoods or get the full service overview on the Impound Recovery / Release service page. For the deep-dive how-to — step-by-step protocol, do's and don'ts, common causes, and FAQs — see the full Impound Recovery / Release guide.
- 1If NYPD towed from Arthur Avenue, the vehicle can go to any of the three main pounds regardless of neighborhood — check all three.
- 2In Arthur Avenue, share cross-streets and nearest landmark for fastest dispatch.
- 3Flat-rate quoted before the truck rolls — Arthur Avenue residents see the same pricing as any other borough.
Impound Recovery / Release Pricing in Arthur Avenue
Specialty Tows
Flat-rate pricing, quoted before dispatch.
No NYC surcharge. No after-hours markup. No storage fees on same-day drops.
Other Services in Arthur Avenue
Light-Duty Towing
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Motorcycle Towing
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Heavy-Duty Towing
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Flatbed Towing
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Accident Recovery & Collision Towing
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Long Distance Towing
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RV & Motorhome Towing
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Roadside Assistance
Arthur Avenue, Bronx
Impound Recovery / Release in Nearby Bronx Neighborhoods
Our Bronx Dispatch Hub — Serving Arthur Avenue
560 Exterior St
Mott Haven, BRX 10451
(212) 470-4068
BankNote Building on Exterior Street, next to the Major Deegan and the Third Avenue Bridge. Handles the entire Bronx from Riverdale to Throgs Neck, with fast access north on the Deegan and east on the Cross Bronx. Heavy-duty rigs positioned here for commercial truck recovery along I-95.
Get Directions →Need Impound Recovery / Release in Arthur Avenue?
24/7 dispatch. Flat-rate pricing. Typical 20–40 min arrival.